Shannon Rico brings 30 years of technical and leadership experience, including roles of iterative and expanding realms of influence. Having started in the US Army in 1993, he transitioned to civilian life working for several industry leading telecommunication companies. As a technical leader, he brings real world experience serving in every role from technician to Senior Director for all aspects of the technology business. He has developed standard service offerings and processes, as well as spearheaded new business development around managed services. He has led organizations through transformation related to business processes and automation. Having served as a Network Services Manager for a large school district, he has a passion for investment into the students to lead the next generation of growth and development.